Shipping Policy
SHIPPING RATES AND TIMES Shipping rates vary depending on region and are calculated when your shipping information is entered during the checkout process. Most orders ship within 1-2 business days from the time the order is placed. Please note that transit times for the delivery method you select do not include order processing time.
INVENTORY LEVELS BACKORDERS & PRE-ORDER ITEMS Inventory Levels: Our website offers sizes, styles, and designs based on inventory available in all our locations combined. Therefore, there is the possibility that an item you purchase may not be available to ship to you. You will be contacted in 1-2 business days if you need to make a substitution on an unavailable item.
Backorders: Most items available for purchase online will be in stock, however, due to fluctuations in Internet sales, and variations in our various inventories certain items may not be available. If your order contains an item that is on backorder, your order will not ship until the item is in stock. The amount of time for out of stock products to be replenished at our location ranges from 1-2 weeks, but it may take longer depending on manufacturing schedules. Please contact us PRIOR to placing your order if you would like to know if the items you would like to buy are in stock. You will be charged for your ENTIRE order at the time of purchase.
Pre-order items: Product listed as a pre-order item online are not currently in stock. However, you will be charged for pre-order items at the time of checkout. If you place an order for multiple items that includes one or more pre-order items, the entire order will be held until it can be shipped complete. TAXES Canadian Orders - orders shipping to a Canadian address will ship from our Edmonton location and are subject to GST.
|